All Systems Operational

Uptime over the past 90 days. View historical uptime.
User Authentication Operational
90 days ago
100.0 % uptime
Today
APIs - User Authentication Operational
90 days ago
100.0 % uptime
Today
Job - Chat Engine Session Management Operational
Dispatch Operations Operational
90 days ago
100.0 % uptime
Today
APIs - Driver Dispatch and Trip Status Operational
90 days ago
100.0 % uptime
Today
APIs - Service Area Lookup Operational
90 days ago
100.0 % uptime
Today
APIs - Direction, Distance and Geocoding Operational
Job - Invoice Generation, Standing Orders, Recurring Route Creation Operational
90 days ago
100.0 % uptime
Today
Job - Dispatch Engine for Autonomous Dispatch Operational
Job - Process CSV for Trips, Process Claims & Attestations Operational
Job - Daily Shift Creation, Config to Cache Sync up Operational
Driver App | Live GPS Operational
90 days ago
100.0 % uptime
Today
Job - ETA Calculation Operational
90 days ago
100.0 % uptime
Today
Job - Live Location Caching Operational
90 days ago
100.0 % uptime
Today
Third Party Integrations Operational
90 days ago
100.0 % uptime
Today
APIs - MAS, Kinetik, Open APIs, CTG, Sentry ( Webhooks and Subsribers ) Operational
90 days ago
100.0 % uptime
Today
APIs - ICabbi Integration Operational
90 days ago
100.0 % uptime
Today
Job - Claim Creation and Status Sync Operational
90 days ago
100.0 % uptime
Today
Job - Attestation Creation and PA Sync Operational
90 days ago
100.0 % uptime
Today
Job - MAS Trip Creation and Updation Operational
90 days ago
100.0 % uptime
Today
Job - Kinetik And Sentry Trip Sync Operational
90 days ago
100.0 % uptime
Today
Job - ICabbi GPS Sync Operational
90 days ago
100.0 % uptime
Today
Job - Third Party Trip Status Sync Operational
90 days ago
100.0 % uptime
Today
Job - Third Party ( Attestation and Claims ) Operational
90 days ago
100.0 % uptime
Today
Workbook and Reports Operational
APIs - Trip, Booking, Invoices Workbook View. Operational
Job - Claim, Attestation, Vehicle and Staff Workbook Data Sync Operational
Job - Workbook data aggregator Operational
Job - CSV Export Data Preparation Operational
Billing And Invoicing Operational
90 days ago
100.0 % uptime
Today
APIs - Tenant Management Operational
90 days ago
100.0 % uptime
Today
APIs - Invoice Management Operational
APIs - Price Rule Management Operational
Job - Tenant Subscription Operational
Job - Invoice Generation Operational
SMS/Email Delivery Operational
APIs - Notification Calls/SMS Operational
Job - Booking Confirmation via SMS/Calls Operational
System Settings Operational
APIs - Staff and Vehicle Management Operational
Job - Capacity Management Operational
Booking Portal Operational
APIs - Booking Portal Operational
Job - Sync Booking Portal Data Operational
Job - Real Time Updates For Booking Portal Operational
Job - Sync TOBI Dispatch Data to Booking Portal Operational
Supporting Components Operational
APIs - Activity Log Operational
Job - Activity Log Data Management Operational
APIs - Media Operational
Realtime Updates Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
System Response Time
Fetching
Booking Metrics
Fetching
Apr 30, 2026

No incidents reported today.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026
Degraded Performance
Resolved - All systems remain stable. This incident is resolved.
Apr 27, 15:41 CDT
Update - We have deployed one more fix to resolve the issue. Please make sure to refresh your browser for it to take effect. We will continue to monitor to ensure everything remains stable.
Apr 27, 14:18 CDT
Monitoring - We have implemented the fix and seeing systems recover. We are continuing to monitor.
Apr 27, 12:22 CDT
Identified - We have identified an issue that is affecting performance and are working on putting a temporary fix in place to provide relief. Further updates again before 1:15pm ET.
Apr 27, 11:54 CDT
Update - We are continuing to investigate slowness with our databases. We will update again by 1:15pm ET.
Apr 27, 11:19 CDT
Investigating - Tobi is currently experiencing degraded performance as of 10:19 AM EDT, and the team is currently investigating the cause.
Apr 27, 09:54 CDT
Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026
Booking Portal showing white screen
Resolved - We have seen no further issues with the booking portal and the incident is not resolved.
Apr 23, 14:01 CDT
Monitoring - The issue has been resolved and we are monitoring to ensure no further issues.
Apr 23, 12:53 CDT
Update - We have determined that this is only affecting a subset of customers, so the majority will see things operating as normally. For those affected, we are continuing to investigate.
Apr 23, 12:42 CDT
Investigating - Currently booking portal is not working and only shows a white screen when users log in. We are currently investigating the issue.
Apr 23, 12:24 CDT
Apr 22, 2026
External Service Disruption – MAS
Resolved - We are currently aware of an outage affecting our external partner, MAS, which occurred between 5:00 AM ET and 7:05 AM ET. During this time, MAS systems and their website were unavailable.

As this is an external service disruption, functionality dependent on MAS, including trip processing and attestations, may have been impacted during this window.

MAS services have since recovered; however, please reach out to MAS directly for any trip or attestation-related inquiries specific to this timeframe.

Our team is actively monitoring the situation and will provide further updates if additional information becomes available.

We appreciate your understanding.
Apr 22, 07:04 CDT
Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026
Degraded Performance
Resolved - All system performance has returned to and maintained typical levels. The team will review and provide an RCA next week.
Apr 17, 15:22 CDT
Monitoring - Performance is greatly improved, however it is still slightly degraded from normal. We are closely monitoring to ensure there are no further latency spikes.
Apr 17, 13:35 CDT
Update - We are seeing performance improving but are still continuing our investigation.
Apr 17, 12:38 CDT
Update - We are continuing to investigate the issue.
Apr 17, 11:30 CDT
Investigating - Tobi is experiencing degraded performance across the web and mobile applications. We are investigating and will update within 20 minutes.
Apr 17, 11:12 CDT
Apr 16, 2026

No incidents reported.

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